The Quality Policy of LOTUS has as main goal to constantly improve the quality of our SUPPLY SERVICE OF COMPONENTS AND HIGH PRECISION EQUIPMENT, this is achieved by a continuous improvement throughout time to offer our clients an excellent service. For this LOTUS commits to:
- Our client’s total satisfaction.
- We will maintain the appropriate communication channels with our clients so as to detect their present and future needs, to guarantee their satisfaction by fulfilling their needs, requirements and expectations.
- LOTUS constant determination with regards of Quality Management will be shown through training programs that encourage a participative quality management and enabling our employees to use their abilities to constantly improve our productive process.
- To guarantee the development of our activities within the applicable norms and regulations, we will respect the current legislation as well as other subscribed requirements with its clients.
- To fulfil the requirements and improve the efficiency of our Quality Management System, through follow up systems that control the work done for our clients as well as their quality targets.
- All LOTUS employees are able to detect and satisfy our clients’ requirements.